As embarrassing as it is to admit, we’ve fallen for several of the infamous tuk tuk and taxi scams in Thailand. Many times we were focusing our efforts on avoiding pickpocketers, turning down rum buckets, or keeping our cameras secure and completely overlooked the scam that was (quite literally) right in front us.
Taxi Scams in Thailand We’ve (Sadly) Experienced
Looking back on the scams we’ve been dealt, we either had our suspicions but didn’t speak up or we realized what was happening a little too late. The worst has been when we were completely blindsided and didn’t realize that we had been scammed until long after the incident.
Super Cheap Tuk Tuk Rides
We were swindled twice by tuk tuks, once in Bangkok and once in Chiang Mai, during our first trip as tourists back in 2012. The circumstances were slightly different in both cases. In hindsight, we must have looked lost (had either a smartphone or a map in hand) because something prompted a well dressed, English speaking Thai man to start talking to us. In a friendly, conversational way he asked us what we were looking for. After a short talk, he gave a few recommendations that we happily accepted. The man waved over a tuk tuk and confirmed with the driver that it would be a very cheap ride for us.
In the Bangkok incident, the man recommended that we go to his friend’s restaurant for a nice dinner and take a tuk tuk that only cost 20 baht. The restaurant ended up being a bit isolated from the main strip and much to our disappointment it was pricey and served mediocre food. When it was time to go home, there were several tuk tuks parked outside but the drivers wanted a much higher fare for the return ride. We thought they were trying to cheat us with the high price but later realized that what they were asking for was fair (as far as tuk tuk prices go) but that the trick was to get us to spend our money at the restaurant.
When we were scammed in Chiang Mai, the Thai man suggested that we visit the local paper umbrella and silk factories and a tuk tuk driver would take us around all day for just 100 baht. At the time both activities sounded interesting but harmless. It wasn’t until later did we realize that the silk factory was next to an expensive silk store and that part of our route involved our tuk tuk driver taking us to a questionable Persian rug shop with a pushy shopkeeper and then to a jewelry shop.
The Red Flag
A tuk tuk ride anywhere for an outrageously low number should really make you think twice, particularly if it’s less than a dollar. At the time we had no clue what the going rate was, only that it was “cheap” according to the guidebooks. Note to self: if the price is too good to be true, it probably is.
How to Avoid the Scam
It may seem rude to turn down a stranger’s help, especially from someone who seems genuinely interested in providing suggestions. However, it was a little odd that these men were adamant about providing help when we didn’t really need it and when we didn’t start the conversation. If we could do it over again we’d simply decline the offer, firmly but politely. And we’d put away that silly map!
Going a Roundabout Way or to the Wrong Destination
We experienced two taxi scams in Bangkok within a span of three days while family members were visiting.
The first scam happened while we were trying to go to a nearby rooftop bar to catch the sunset. It was our family’s second evening in Bangkok and our group of five, dressed and ready for a night out, piled into a metered taxi and our hotel’s doorman told the driver where we wanted to go. We weren’t on the road long when the taxi took an exit ramp for the highway and then we sat in 45 minutes of traffic with nowhere to go, all the while racking up the fare on the meter until he finally took another exit ramp off and turned around. He nonchalantly shrugged it off, saying that he thought we wanted to go to a hospital. A hospital? In our evening wear?! Needless to say, we missed the sunset.
The second incident was during an outing with our friend and amazing photographer, Mick Shippen. We had plans to meet at the Central Pier and catch a water taxi down the Chao Phraya River before taking a tour of the Pak Khlong Talat Market. The taxi driver picked us up from our hotel and put the meter on but took us the wrong pier, which conveniently had its own water taxi. We insisted that the driver take us to the correct pier. He let the meter run through the ordeal, trying to convince us this was the correct spot. Although the total taxi fare wasn’t much extra, we can only imagine what we would have paid if we had been convinced to use the alternate water taxi.
The Red Flag
Get a general sense of how you need to get to a place. Is it by the highway? Will you be crossing over a river or driving by certain landmarks? Also, try to get a picture of the place so you know what to look for once you arrive. If nothing looks right, the driver is taking you for a runaround.
How to Avoid the Scam
Your best bet it to track your route on a smartphone and double check the destination before you pay the fair. If anything seems fishy, politely stop the driver and correct his route. Otherwise, pay for what you’ve already racked up and get another taxi if possible.
Nowadays we use Grab Taxi (a ridesharing app similar to Uber or Lyft) instead of hailing a random taxi. It’s many cities aros Thailand including:
- Bangkok
- Chiang Mai
- Chiang Rai
- Khon Kaen
- Nakhon Ratchasima (Korat)
- Pattaya
- Phuket
- Songkhla & Hat Yai
- Surat Thani & Koh Samui
- Ubon Ratchathani
- Udon Thani
If you’re new to Grab Taxi, get 100 THB off your first ride when you download the Grab app and use our discount code: GRABTIETOTHAI (or just sign up here).
Refusing to Use the Meter
We’ve agreed to pay a flat rate when the price quoted seemed reasonable or we were in a hurry and couldn’t be bothered to negotiate. Other times, the driver had simply refused to put the meter on for one reason or another. In our experience, the taxi drivers least willing to negotiate are those who lounge in front of higher-end hotels, especially if the hotel is on an obscure side street.
When we’ve asked for the meter to be turned on, there’s been more than one occasion that the driver goes on a rehearsed spiel. They will complain about the traffic, that gas is expensive, or that our destination is really far. When we’ve succumbed to the flat rate, we always realize that we’ve overpaid after getting a metered taxi on the way back. It’s the same result: a flat rate is much more expensive than the metered rate.
The Red Flag
The driver will simply quote a price to your final destination. Or, if you hop into the taxi and ask to turn on the meter, the driver refuses.
How to Avoid the Scam
Ask a taxi driver before getting into the car or loading your bags into the trunk. If the driver doesn’t put on the meter, it’s your choice from there. Politely say, “No thanks” or agree to the price. You might get it reduced a little through bartering but it won’t be as cheap as the metered cost.
Give yourself a little extra time when going to appointments (or important places like the airport) so you don’t feel pressured to accept the first taxi or two that tries that offers you a ride. Also, don’t use the taxis who are specifically waiting on the side of the road or just outside a hotel or restaurant. Always flag one down one that’s driving a little up the road if possible. Ask the front desk to hail a metered taxi for you, too.
Or again, just use Grab Taxi.
Water Taxi Ticket Scamming Touts
Remember the trip where we got scammed by the taxi driver who took us to the wrong pier? We were almost scammed by a hawker when we finally arrived at the correct pier on that same trip. We hadn’t yet reached the ticketing area and a woman came up to us asking if we wanted to buy tickets for our group. We were tempted to buy the water taxi tickets from her, especially because she looked the part. (She had a roll of tickets in her hand, a money collection box around her neck, and was wearing a collared shirt with hat). We said no and shortly after the hawker left, we were greeted by an authorized ticket agent selling tickets for much less than the tout.
The Red Flag
A hawker approaches you before you make it to a ticket booth. He or she will try to sell you tickets for a trip, whether it be for a water taxi, bus, or train. They may even convince you by saying that they represent the shop or the tickets are discounted from the normal price. If you’re really unlucky, the tickets are fake and you have to spend more money for the real deal.
How to Avoid the Scam
As tempting as it is to buy from these people, don’t buy something if they approached you. Look around to see where other Thai locals are buying from, such as a permanent ticket booth.
Other Scams to Look Out For
There are other scams that we haven’t experienced or seen ourselves but have known someone else who has gone through the ordeal. Here’s a few more, and they go beyond taxis and tuk tuks.
Robbed on the Ride Home
A friend of ours told us about someone she met recently who had gotten a ride from a tuk tuk driver after a night out. As the Thai driver was leaving, another Thai guy asked if he could join. Being friendly, the passenger shared the ride. The tuk tuk driver took a detour and went to an isolated area. With the help of the second Thai guy (who turned out to be an accomplice), they took the passenger’s money and left him stranded.
Disappearing Motorbikes
A friend of ours had an out-of-town visitor. He stayed out late with the intent of driving himself home on his motorbike rental. When the evening finished, he walked to where he had parked his bike but it wasn’t where he left it. A Thai person offered to help him look for it. They eventually found it down the road in an unfamiliar spot and the Thai person asked for money as compensation for finding his bike and got aggressive when he didn’t hand over any cash.
Stolen Luggage
A couple we knew took an overnight bus. They kept their small bags with them and put their larger luggage in the storage compartment under the bus. They were even careful to put locks on the bags. When they eventually reached their hotel, they realized that the locks on their bags had been picked and the cash had been stolen. Someone had crawled around the storage area of the bus (while it was on the road!) and went through the bags unbeknownst to the passengers above.
It’s totally possible to travel around – or even live here – without being scammed. Kudos to those who have never been scammed or, if they have, have successfully managed to avoid it.
Have you experienced taxi scams in Thailand? Or better yet, how were you able to avoid them?
PIN IT FOR LATER!
Hey, me and my partner were really confused yesterday, we think part of what happened to us was a scam but part of me is really hoping it wasn’t in the first instance. We went to a temple in Bangkok, upon entrance a very polite man gave me a free item of clothing to cover up when viewing the temple (my friend told me that this is a thing over here when you’re not appropriately dressed they help you out) on our way out, he conversed with us about where we were from, what we wanted to see etc and… Read more »
Tuk Tuk scam Bangkok. My wife and I are currently in Chiang Mai having been in Bangkok 2 days ago. Whilst there, we were walking to the river taxi we were approached by a smart man who asked the usual “where you from?” questions. The conversation got round to our plans and we said we were heading to the Grand Palace. He told us that the river tide was strong and asked a Tuk Tuk driver to take us fir no more than 30 baht. He then told the driver to show us the Golden Buddah. Sure enough pull up… Read more »
Thanks for sharing your experience. Isn’t it frustrating?! All that scheming and shmoozing and dishonesty… Too bad they will keep doing it because someone falls for it – us included!
I had almost the opposite experience, I wanted a tuk-tuk from the Wat Pho to China Town on Chinese New Year’s Eve. I embarrassed my husband by negotiating so hard, walked away several times and finally someone agreed to my price. We then felt terrible at how far it actually was and paid the poor guy a big guilt tip….
There’s definitely a balance to it! Don’t worry, it probably wasn’t too bad. We’ve overhead backpackers try to bargain down a 20 baht per person (currently $0.57) ride to 10 baht and accused the driver of being overcharged. At least you learned for future trips.
We recently got involved with the infamous “Gem Scam” in Bangkok. My girlfriend and I were wandering Chinatown while trying to kill a few hours before a train ride down south. A friendly tuk tuk driver chatted us up and offered to ride us around to a collection of spots for the low price of 40 baht / hr. Perfect! Let’s avoid this mid day heat! He took us to a wat with a large reclining Buddha and waited with his tuk-tuk while we explored the temple. Inside we were greeted by a man who was knelt in prayer. He… Read more »
Elaborate indeed! We have no respect for that driver who got pissy when you weren’t interested in buying the fake gems. It’s good you walked away on top!
I absolutely agree that a lot of taxi drivers ARE SCAMSTERS… I have experienced it one too many times where the meter is suddenly broken or not working or whatever their excuse they give not being able to use the meter (I normally just say no and go on to the next one). And I know people who have had taxi drivers taking a longer route to make some extra cash. Laura maybe you are just a lucky fish. But the article is on point as far as taxi scamsters are concerned… They are the worst.
I have been to Chiang Mai many times and have noticed there seems to be a price collusion among the tuk tuk drivers at certain times of the year eg. January. Certainly drivers hanging around Shopping malls this seems to be so. I refuse to bargain with them and tell them how ridiculous their price is and walk off. Sometimes this is enough for them to change their minds if not I hail a songthaew down and pay BHT20.The only time I get a taxi is from the airport from a registered ticket seller for BHT100. Tuk tuk drivers charge… Read more »
We know what you mean about the seasonal prices. Taxis (and other places, like restaurants) seem to try to push their luck a little more during the busy season…
This is why I only use Uber and GrabTaxi in Bangkok. :)
Yes! We have used GrabTaxi in Chiang Mai several times when we need to be somewhere at a certain time – like the airport – and can’t be bothered with waving down and bargaining.
Not sure what area you are in Laura but my experience with many taxi drivers in Bangkok, no matter what area you are going from and to, they in general are as described in this blog article. I refuse to get in a taxi that will not use a meter, my response to them is ‘bye bye’, as for the odd time I have agreed on a set price I have bartered the hell out of it because I know what I should be paying to go where want to be going. Nowadays I refuse to take any taxi from… Read more »
We’ve experienced everything you have – even being taken for a ride in HCMC! There are plenty of good drivers and on most occasions (esp if we ask in Thai) we know what the price should be around Chiang Mai and we get a fair deal, but it’s a little different when we are visiting a different city on vacation, uh, like Bangkok and going to the touristy places. Thanks for sharing!
Hardly been scammed in Thailand, at least to my recollections. Maybe when I was younger traveling with family but recently, never. However, did get majorly scammed in Siem Reap a few weeks ago.
Oh no! We were there in April. What happened?
The tuks tuks in Hua Hin can rip you off, especially during high season. One of the main stops is the Market Village shopping centre where they even have an official sign quoting what the price should be from there to various points around the city. We tried many times to get that price to our place with little success. I know it is only a couple of $$ but some excuses they came up with were: 1. That sign is very old (which it’s not) 2. That’s per person (which it isn’t) 3. That’s low season price (which it… Read more »
That are persistent buggers aren’t they. The blatant lying is what infuriates us!
It doesn’t sound like they are scamming you so much as you are naive and a bit defensive. No taxi driver takes the long way to add more to the fare. They hate long rides because they make more money on short rides so that theory is debunked. Also, everyone knows that transport people will always recommend places where they make extra commission. That’s not shocking or that appalling, really. Also, that you are having THIS much trouble with taxi drivers turning on the meter shows that you never leave the touristy areas of Bangkok Bc that is not at… Read more »
Thai people aren’t always out to scam but its hard to argue that specifically taxi/tuk tuk/songthaew drivers aren’t opportunists around tourists. It’s not just Thailand – in Malaysia and Vietnam we’ve had drivers who refused to go anywhere unless we agreed to their flat rate and we’ve had several metered taxis who took the long way (thanks, Ho Chih Min City!). We called them out on it but the intent was still there. Some taxi drivers will do it under certain circumstances (late at night, in an area where there are few people, etc) and not if they are making… Read more »
But when you get scammed in Thailand its usually a couple of dollars. Kind of sucks but not really, hey you’re in Thailand!
Luckily all of our experiences have been minimal cash lost. It rubs us the wrong way (at the very least makes us feel silly), but at least we weren’t in any danger.
Hmmmm
Not wanting to make me rush to visit.
i guess the longer you live there,the more you start to see the “real side” of things
It’s not terrible, and once you get your own regular transportation (motorbike, car, or use the metro or have a honest driver) you can pretty much avoid these traps completely. It’s only happened to us when we’re on a tourist outing and never on our daily activities when we are in control of the transportation.
It is a really good idea to be aware of your surroundings so you don’t rip yourself off too! A couple of years ago I was visiting Bangkok with some friends who had never been there before and we went to Phahurat to buy fabric. By the time we were done it was the beginning of the afternoon commute. The street we had come out on was one way, headed toward the bridge to Thonburi and we needed to return to Sala Daeng. I said we should walk to the Metro station by backtracking the way we had come. One… Read more »
We’re agree with you on this one – checking out the traffic patterns before agreeing to a ride can save time and money. Even with the songthaews in Chiang Mai and the one way street patterns along the moat it can make a difference beginning the trip in the correct direction (simply by taking a moment and crossing the moat).
Thanks for providing details on your site on scams – this is good information! I haven’t fallen victim for any scams myself (just lucky) but I have been approached on a few occasions in Bangkok before by well dressed and spoken Thais (men and women) offering to help me find a place or getting a taxi to go somewhere. For me it just didn’t feel right so I had declined their help and simply just walked away. I agree you need to put away that map to look less loss and maybe they might not pick on you.
The map is a dead giveaway…doh! Glad you didn’t fall for that trick.